Narrative · AI relationship management for SME finance

Trusted by

Guidance · Readiness · Growth

A relationship manager for every customer.

Embed Narrative's SDK to give every SME customer a relationship manager: timely guidance, clear next steps, and the right product at the right moment.

Guidance that turns questions into action

Meets each SME the moment they land: explains what the numbers mean, answers questions, and recommends the next best step, automatically.

Readiness that turns “no” into “not yet”

Spots nearly-lendable customers early and coaches them to fix data gaps, strengthen cash flow, and reach lending readiness, without losing the relationship.

Growth that surfaces the right product

Reads real-time behaviour to surface the right product at the moment of need: lending, deposits, FX, cards and more. Higher conversion, more revenue per SME.

Why now?

Keep the relationship inside your platform

Small businesses already ask generic AI where to bank and borrow, and origination follows the guidance. Narrative keeps those conversations inside your platform, working from your data, in your tone, under your rules.

Guidance, not regulated advice

Bank-grade guidance, ethics-first

Narrative gives guidance, not regulated advice. Every output is classified, compliance-checked, disclaimered, and logged, built for the EU AI Act and GDPR, with bank-grade security and light-touch integration.

Why SMEs stick with you

Because it feels like a mentor who knows the business. Narrative turns streams of data into clear explanations, timely prompts, and practical next steps. SMEs in our pilots told us they made real changes, and that it felt like having a trusted mentor at their side.

38% of SMEs want to borrow to grow, yet only 13% do (SME Finance Monitor). Narrative closes the gap between intent and action, for every customer on your platform.

Integrations

Open Banking + integrates with most SME financial data sources

Your SME customers can connect the rest of their financial world: bank accounts, POS systems, and accounting software. They get one clear view of their business; you get a unified picture that sharpens risk decisions and surfaces growth opportunities.