Trusted by
Connected intelligence
AI-driven efficiency
Reduced support costs
Every answered question saves time. Narrative’s AI assistant resolves routine customer queries instantly, reducing inbound support requests and freeing teams to focus on higher-value interactions.
Engagement intelligence
Higher SMB retention
Keep your customers engaged and loyal. By surfacing timely insights and personalised financial opportunities, Narrative drives continuous engagement that increases retention and lifetime value.
Why your SMBs will love our engagement layer
Small businesses want more than data, they want direction. Our engagement layer delivers personalised insights and next-step guidance that feels genuinely helpful, not transactional. It helps them make smarter financial decisions, stay connected, and grow with confidence.
70% of small businesses say personalised financial guidance is critical to them and Narrative helps your platform deliver exactly that, at scale.

Integrations
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