The AI-native guidance layer for SMB platforms

Own small business guidance, before chatbots do. Embedded coaching that builds loyalty, boosts activation, unlocks origination.

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The AI-native guidance layer for SME platforms

Own small business guidance, before chatbots do. Embedded coaching that builds loyalty, boosts activation, unlocks origination.

Trusted by

Guidance. Readiness. Growth.

From static data to active revenue.

Embed Narrative’s Insights SDK to turn raw financial signals into timely guidance and next steps. SMBs feel supported; you earn trust, loyalty, and more product take-up.

Guidance that turns questions into action

Meet SMBs the moment they land. Explain what their numbers mean, answer questions, and recommend the next best step, automatically.

Guidance that turns questions into action

Meet SMBs the moment they land. Explain what their numbers mean, answer questions, and recommend the next best step, automatically.

Guidance that turns questions into action

Meet SMBs the moment they land. Explain what their numbers mean, answer questions, and recommend the next best step, automatically.

Readiness that turns “no” into “not yet”

Spot nearly-lendable customers early. Coach them to fix data gaps, improve cash flow health, and reach lending readiness, without losing the relationship.

Readiness that turns “no” into “not yet”

Spot nearly-lendable customers early. Coach them to fix data gaps, improve cash flow health, and reach lending readiness, without losing the relationship.

Readiness that turns “no” into “not yet”

Spot nearly-lendable customers early. Coach them to fix data gaps, improve cash flow health, and reach lending readiness, without losing the relationship.

Growth that triggers the right offer

Use real-time behaviour to deliver the perfect product at the moment of need, lending, deposits, FX, cards, more. Higher conversion, higher revenue per SMB.

Growth that triggers the right offer

Use real-time behaviour to deliver the perfect product at the moment of need, lending, deposits, FX, cards, more. Higher conversion, higher revenue per SMB.

Growth that triggers the right offer

Use real-time behaviour to deliver the perfect product at the moment of need, lending, deposits, FX, cards, more. Higher conversion, higher revenue per SMB.

Guidance moat

Own the SMB guidance moment

SMBs already ask GenAI for financial answers, and they trust what it says. If that guidance happens outside your platform, you lose the relationship, and the origination. Narrative keeps guidance inside your product, using your data, your tone, your rules.

Trust and governance

Bank-grade guidance, ethics-first

Guidance is only valuable if it is safe, explainable, and consistent. We enforce guardrails, prioritise explainability for regulators and stakeholders, and design for light-touch integration with bank-grade security.

Why SMBs stick with you

Because it feels like a mentor, not a bank manager. Narrative turns confusing streams of data into clear explanations, timely prompts, and practical next steps. Our pilot customers reported making meaningful changes, and that the experience felt like one of a trusted mentor.

70% of small businesses say personalized financial guidance is critical. Narrative helps your platform deliver exactly that to your customers - at scale.

Integrations

Create a single view of your customer's business

Integrates with most SMB financial data sources

Empower your SMB customers to connect their other tools - like bank accounts, POS systems, and accounting software. They get a single, powerful dashboard for their financial health, and you get a unified data view to power smarter risk decisions and proactive growth opportunities.

Let's your platform become the core financial data integrator for your customers - and the provider of insights on top of that data.