Build better financial
relationships
Narrative turns transaction data into compliant 1:1 conversations that cut churn and maximise customer lifetime value.
Narrative turns transaction data into compliant 1:1 conversations that cut churn and maximise customer lifetime value.
Turn your customers' business growth into new product activation. Finley™ Grow guides your business customers through hyper-personalised growth roadmaps. As customers complete project milestones, the platform proactively embeds relevant financial products at the exact moment of need, creating natural opportunities for product uptake.
Reduce customer churn with proactive, AI-powered conversations. Our platform decodes behavioural signals from transaction data to understand the individual customer and trigger the right conversation at the right time. By analyzing spending and trends to answer complex questions, Finley™ Chat provides insights that build deep engagement and protect your revenue
Deliver quick benefit wins that build deep customer satisfaction and loyalty. Finley™ Benefits is a set of quick-win products designed to build customer satisfaction and NPS by identifying personalised 'quick wins' for customers to claim grants or save on bills. It is also designed for seamless sharing, leveraging existing customers to drive cost-effective new acquisitions.
At the core of Finley lies our proprietary ProsperPath™ technology - ingesting financial transaction data and modelling each customer's profile and persona. ProsperPath™ enables empathetic and value-driven conversations with each platform user.
Securely onboard customers via our Open Banking integrations in one-click or we can work with your alternative transaction data routes. This makes customer onboarding simple and efficient, unlocking immediate engagement opportunities.
Built with robust, bank-grade security and scalability at the core. Narrative ensures your customer financial narratives are always protected, compliant, and ready to scale, powering a frictionless journey from launch to growth.
Make the move to conversations at scale without the complexity.
Users have instant in-app access to direct assistance from Narrative’s specialists, ensuring a premium support experience.
Fully customised branding aligned with your visual identity, offering cohesive and consistent customer experiences.
Built to meet GDPR compliance, ISO 27001 standards, protecting data with best-in-class security.
Aggregated insights delivered through a secure dashboard, for clear visibility into engagement and app-driven growth.
Available in multiple major languages, ensuring seamless, inclusive experiences for global customer bases.
Aggregated user data provides powerful predictive insights into market shifts, identifying trends and opportunities.
We begin with a personalized demo for your stakeholders to experience the full power of the product. You'll see case studies from previous successful implementations, followed by technical discussions to ensure a perfect fit. Finally, we’ll launch a pilot so you can witness the real-world impact on your customers before committing to a full-scale rollout.
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